Our process is tailored so you get exactly what you want from the moment you decide to buy a piece of jewellery, to the moment you finally get to enjoy it.
THE FIRST STEP
Let me know what you’re looking for. The engagement ring of your dreams? A wedding band for your fiancée? Or a gift for a friend? Perhaps you have some old jewellery lying around that you need to do something with. It doesn’t matter if you don’t know exactly what you want or haven’t done any research at all, a brief chat can achieve a lot!
Within a few days, I’ll have some proposals ready for you. These could be sketches, CADs, diamond options or even finished jewellery – together with quotes. We will work through the ideas and finalize something that makes you 100% satisfied.
The next step is to put our creation into production. Usually, it takes around 4 weeks to deliver, but we can accommodate shorter deadlines. Waiting for your jewellery to be ready is the hardest part – but I have never missed a delivery date yet.
I’ll meet with you to deliver the final product. I love seeing my client’s happy faces! If something turned out different from what you imagined, don’t worry, we can discuss it. We won’t consider ourselves finished until the jewellery makes your heart sing! All products come packaged in our signature boxes, stamped with the diamond weight, metal and our signature.
I believe in building lasting relationships with my customers and am available to help with any service you need after your purchase. We can clean, polish, repair or resize at any time.