Frequently Asked Questions

Help Center

We look to provide an all round experience with frank and honest advice, hoping to build a lasting relationship over time. We offer a wide range of jewellery using diamonds, lab grown diamonds, gemstones and pearls – all at competitive prices. Niya personally works on each of your designs to get them right and suited to your preferences. We have many happy customers that keep coming back to us and are proud of our reviews!

All our jewellery is made at our trusted workshop in China under the best ethical practices and stringent quality standards. For very urgent orders, we can make the jewellery in Hong Kong at a trusted workshop.

Usually it is the nickel alloy that is mixed with gold that causes allergies. We can make nickel-free products on request. Alternatively, you can use platinum as it is inherently a hypoallergenic metal.

Bespoke jewellery is a one-of-a-kind piece that incorporates your ideas and preferences. Usually, bespoke pieces tend to be more expensive than ready jewellery you can buy at a store. However, at Niya K, we aim to provide a bespoke service at prices cheaper than similar ready jewellery. Our business is structured to source the best diamonds at great prices, manufacture high quality pieces at fair labour rates and to save on the traditional costs that shops have thus allowing us to work on smaller margins and pass the savings to our customers.

Hong Kong is a great place to buy diamonds and one of the cheapest in the world. Check out our blog to learn why.

Tax Free Diamonds: Here’s why you shop jewellery in Hong Kong – NIYA K (niya-k.com)

Our diamonds are sourced primarily from diamond polishing companies that procure their uncut diamonds from large mining companies such as De Beers. They all follow De Beers’ Best Practice Principles ensuring the highest ethical standards and integrity throughout the pipeline. Our suppliers provide written guarantees that the diamonds are conflict-free and follow the Kimberely Process.

We can also offer Canada Mark certified diamonds. Contact us to learn more.

For diamonds over 0.70ct we usually provide a certificate from an independent laboratory that state all the details about the diamond. The diamonds will be inscribed with its unique certificate number to ensure it matches the certificate.

For diamonds between 0.30ct and 0.69ct, we can provide a certificate if required.

Diamonds below 0.30ct do not come with a certificate, unless you specifically require it. All of Niya K’s invoices clearly state the specifications of the diamonds.

We want to ensure you walk out with a piece you love and will wear. We encourage you to talk to us about your jewellery and we will strive to find a solution. We do not offer upgrade services but can re-purpose your jewellery.

We are able to repair and resize your jewellery, even if it is not created by us. Kindly contact us with details.